Support Home Page
Manual (Instructions for
Program for Mold Control
Frequently asked Questions
30 Day Money Back Guarantee
Why you should buy from us!
Why choose our
30 Day Money Back Guarantee:
- Of course if for any reason you are not satisfied with your purchase
we offer a thirty day money back guarantee. We will gladly refund
your purchase price (less shipping charges).
Please call 800 ......
You will need to provide the model number and serial number found on the
nameplate of the unit.
- Instructions on prepping package for return: Note: Do not
return the product before receiving proper authorization i.e. an RGA
instructions below are general, please refer to actual instruction you
will receive from us.
- Package the product in its original shipping carton (if the original
box is no longer available use a rigid box with flaps intact and use
adequate cushioning material).
- Include all original parts manuals and materials.
- Include a copy of the packaging list (if not available, on a blank
piece of paper write both the ship to and return addresses) and place
inside the box.
- Use strong tape designed for shipping (Do not use string or paper
- On the outside of the box write your RGA number and your from address and our ship to address
- Blot out or remove any old shipping labels.
- If you received a UPS Label from us, attach the UPS Return Shipping
Label. The shipping label is inside a clear UPS envelope. Peel off the
backing from the envelope and attach to the top side of the package (try
to avoid creases for a smooth label). Buff down the envelope for it to
stick well. OR if prefer you can pay for returning the product at a UPS
- Drop off at a UPS station. Please use UPS as the shipper.
- Once we have received the product we will issue you a refund.
The refund is usually issued back to the credit card you originally used to
purchase your product or by check. Note the day from which we issue a refund to
the day your credit card company credits your account will vary.
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